Warranty

30 DAY RETURN POLICY
If you are not satisfied with your purchase you may return the item(s) for any reason up to 30 days from the date of purchase. Contact our customer service department for a return authorization. All returns must be freight prepaid.
WARRANTY – GENERAL PRODUCTS
AMERICAN RECORDER TECHNOLOGIES, INC. (ART) products include a limited one year guarantee, free from defects in manufacture and workmanship to the original owner. Warranty does not apply to misuse, abuse, neglect, accident, improper use, etc. reserves the right to make such determination on the basis of factory inspection. A valid return authorization number must be obtained from customer service department for all factory warranty service. All warranty repairs must be returned prepaid. (COD's will be refused).  Warranty exceptions are listed below.
WARRANTY – AUDIO/VIDEO CABLES
AMERICAN RECORDER TECHNOLOGIES, INC. (ART) audio & video cables include a limited lifetime guarantee, free from defects in manufacture and workmanship to the original owner. Warranty does not apply to misuse, abuse, neglect, accident, improperuse, etc. reserves the right to make such determination on the basis of factory inspection. A valid return authorization number must be obtained from customer service department for all factory warranty service. All warranty repairs must be returned prepaid. (COD's will be refused).
EXCEPTIONS:
The following products only have a 30 day warranty:
  • Batteries
  • Chemicals
  • Cleaning Products
  • Light Bulbs
  • Adhesive Tapes
  • Recording Tapes
3rd PARTY PRODUCTS:
Products not manufactured by AMERICAN RECORDER will be covered by the factory warranty only.
CUSTOMER SERVICE CONTACT INFORMATION:
  • EMAIL: info@americanrecorder.com
  • VOICE: 805-527-9580